2013-01-25 - 5667.200 - Service Request - AR100AR110 not matching SAP Cust #FICOSupport
5667.200 AR100/AR110 not matching SAP Cust
Summary Description
Determine what SAP transaction to do in SAP for entering Customer Partial Payments that will either pick up the customers Credit Controlling area or allow user to enter/over ride the Credit controlling area when it is 0040 or 0050 (it defaults to 0030)
Admin Info
| Purpose |
AR100/AR110 not matching SAP Cust |
| Requested by |
Joan Profetta |
| Issue Date |
01/25/2013 |
| Resolved by |
Laxman |
| Resolved Date |
01/01/2013 |
| Document Status |
Complete |
Detailed Description
(Include Screen Shots if required )Determine what SAP transaction to do in SAP for entering Customer Partial Payments that will either pick up the customers Credit Controlling area or allow user to enter/over ride the Credit controlling area when it is 0040 or 0050 (it defaults to 0030)
AR100/AR110 compare BSID to KNKK with various fields one of which is the Credit Controlling Area.
Customer 1003567 has a credit controlling area of 0050.
The BSID table (uncleared documents) has a credit controlling area on the one we are not seeing of 0030.
Go to customer 1003567 CC 0030 and you see the two records in BSID. Can you look at these two transactions and let me know your thoughts
- 01. Are they valid or were they somehow posted incorrectly
Customer 1003567 was set up with Credit Controlling area of 0050 in year 2008.
Analysis and Recommendations
(Include Screen Shots if required)In company code 0030, three Credit Control area’s are meant for different currencies. If Invoice is need to posted in document currency GBP then credit control area 0030 need to be considered, If we post the invoice in USD we have to take credit control area as 0050. For all the customers it happened to be posted correctly. For the customer 1003567 0030 is not maintained in FD33 also, and the posted invoices posted in USD but still the credit control area’s seemed to be posted 0030 which is incorrect.
0030 NEC_UK Credit Control Area - GBP
0040 NEC_UK Credit Control Area - EUR
0050 NEC_UK Credit Control Area – USD
In SD and FI documents are fine with normal process of operation for the credit control area that is extracting from the Customer master credit control area. But if the user is using the transaction code f-26 for partial payments then the credit control area is getting extrated from the default company code configuration.
F-26.doc
Resolution
Informed the user to get trained to change the credit control area while they are doing the partial payments using f-26 t code.
Release Information
Provide link here to Release Notes